Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how Songyuan Zhu Wei Network Technology Co., Ltd. (hereinafter referred to as the Company, we, us, or our), founded by Zhu Wei, collects, uses, stores, discloses, and safeguards personal information obtained from visitors to our website at https://www.zhuwei.mom and from clients and prospective clients who engage our computer systems design and integration services.

This policy applies to all personal data we process through our website, during business communications, and in the course of delivering professional services. By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller Information

The data controller responsible for your personal information is:

Songyuan Zhu Wei Network Technology Co., Ltd.
Room A0224, 4F, Building 2, Comprehensive Commercial Building, Boxue Road, Ningjiang District
Songyuan, Jilin Province, 131000
China (CN)
Email: admin@zhuwei.mom
Phone: +17165033515

If you have questions or concerns regarding this Privacy Policy or our data practices, you may contact us at the email or phone number listed above. Our founder, Zhu Wei, personally oversees our data protection compliance program.

3. Information We Collect

3.1 Information You Provide Voluntarily

When you contact us via email, phone, or through our website contact forms, we may collect the following categories of personal information:

• Contact Information: Your full name, email address, phone number, company name, job title, and physical address.
• Business Information: Details about your organization, project requirements, technical specifications, and other information you choose to share in the context of a business inquiry or engagement.
• Communications: The content of emails, messages, and any other communications you send to us, including attachments and metadata.

3.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies:

• Log Data: Your IP address, browser type and version, operating system, referring URLs, pages visited, timestamps, and other diagnostic data that web servers typically log.
• Device Information: Information about the device you use to access our website, including hardware model, screen resolution, and language settings.
• Usage Data: Patterns of interaction with our website, including pages viewed, time spent on pages, links clicked, and navigation paths.

3.3 Information We Do Not Collect

We do not knowingly collect special categories of personal data (sensitive data) such as information about race, ethnic origin, political opinions, religious beliefs, trade union membership, health data, biometric data, or data concerning sexual orientation. We do not process payment card information on our website.

4. How We Use Your Information

We process your personal data for the following purposes and on the following legal bases:

1. Service Delivery: To respond to your inquiries, prepare proposals, deliver our computer systems design and integration services, and fulfill our contractual obligations to you. Legal basis: performance of a contract or taking steps at your request prior to entering into a contract.
2. Business Communications: To communicate with you about your projects, send service-related updates, and provide technical support. Legal basis: our legitimate interest in maintaining effective client relationships.
3. Website Improvement: To analyze website usage patterns, diagnose technical issues, improve user experience, and enhance website security. Legal basis: our legitimate interest in maintaining a secure and effective online presence.
4. Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests. Legal basis: compliance with a legal obligation.
5. Business Development: To send you information about our services, industry insights, and relevant updates where you have consented or where we have a legitimate interest. You may opt out of marketing communications at any time.

5. Cookies and Tracking Technologies

Our website may use essential cookies necessary for its proper functioning. These cookies do not track you across other websites and do not collect personal information for advertising purposes. We do not use third-party advertising cookies or tracking pixels.

We may use analytics services that collect anonymized usage statistics to help us understand how visitors interact with our website. These analytics tools do not collect personally identifiable information. You can configure your browser to reject all cookies or to alert you when cookies are being sent; however, some features of our website may not function properly without essential cookies.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your personal information in the following limited circumstances:

• Service Providers: We engage trusted third-party vendors who perform services on our behalf, such as hosting providers, email delivery services, and IT infrastructure providers. These vendors are contractually bound to protect your data and use it only as instructed by us.
• Professional Advisors: We may share information with our legal, accounting, and other professional advisors where necessary for the operation of our business and subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of the transaction, subject to the same privacy protections.

7. International Data Transfers

As a company headquartered in China, your personal data is primarily stored and processed on servers located in China. If you are located outside of China and choose to provide information to us, please note that we transfer and process your data in China. We implement appropriate safeguards, including standard contractual clauses and data processing agreements, to ensure that any international data transfers comply with applicable data protection requirements and provide an adequate level of protection for your personal data.

For clients and website visitors located in the European Economic Area, the United Kingdom, or other jurisdictions with data transfer restrictions, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

• The duration of our business relationship with you.
• The nature and sensitivity of the personal data.
• Legal obligations that require us to retain records for a specified period.
• Whether retention is advisable in light of our legal position regarding statutes of limitations, litigation, or regulatory investigations.

When personal data is no longer required, we will securely delete or anonymize it in accordance with our data destruction procedures.

9. Data Security

We implement and maintain industry-standard technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data at rest and in transit using modern cryptographic protocols.
• Role-based access controls and authentication mechanisms for all systems that process personal data.
• Regular security assessments, vulnerability scanning, and penetration testing of our infrastructure.
• Employee training on data protection policies and procedures.
• Physical security controls at our data storage facilities.

While we strive to protect your personal data, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security, but we continuously monitor and improve our safeguards.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information about how we process it.
• Right of Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right of Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transmitted to another controller.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at admin@zhuwei.mom. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

11. Childrens Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our systems. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at admin@zhuwei.mom.

12. Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site. This Privacy Policy applies solely to information collected by Songyuan Zhu Wei Network Technology Co., Ltd.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we update this policy, we will revise the Last Updated date at the top of this page and post the revised version on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy. If we make material changes that affect your rights or the way we handle your data, we will provide additional notice, such as a prominent notification on our website or direct communication where appropriate.

14. Complaints and Contact

If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:

Songyuan Zhu Wei Network Technology Co., Ltd.
Attn: Data Protection
Room A0224, 4F, Building 2, Comprehensive Commercial Building, Boxue Road, Ningjiang District
Songyuan, Jilin Province, 131000
China (CN)
Email: admin@zhuwei.mom
Phone: +17165033515

If you are located in the European Economic Area or the United Kingdom and believe that your data protection rights have been infringed, you have the right to lodge a complaint with the supervisory authority in your country of residence.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law principles. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts in Songyuan, Jilin Province, China, unless otherwise required by mandatory consumer protection laws in your jurisdiction.